Polymer Clay Mouse Figurine Raspberry Leaf Hat
Shipping Policy
Please see our shipping policy below for shipping costs and order processing information.
Shipping area: Currently only available within the United States.
Yiruizn provides free shipping on orders over $50 in the continental United States, and only charges a flat fee of $5 for orders under $50.
Processing Time: Orders will be processed and shipped within 1-3 business days (Monday to Friday).
Order Cut-off Time: Orders placed before 5:00 PM on weekdays will be processed on the same day; orders placed after the deadline will be processed the following day.
Estimated Delivery Time: 3-9 business days. We work with carriers such as UPS, FedEx, and DHL to ensure safe and timely delivery.
Estimated Delivery Time from Order Placement to Receipt: 4-12 business days.
After your order is shipped, you will receive a confirmation email with a tracking number and link to track your package.
Unforeseen Delays: Factors beyond our control, such as extreme weather or peak shipping seasons, may affect delivery.
Address Change: Please carefully confirm your shipping address before placing your order. The address cannot be changed after the order has been shipped.
Taxes: We do not charge any taxes or fees on goods. All prices displayed on our website are final prices.
If you have any further questions regarding shipping, please contact our customer service team at service@yiruizn.com.
Refund Policy
At Yiruizn, we not only sell home decor items, but we are also responsible for every single product. You can shop with confidence because we are committed to resolving any issues that may arise.
If you are not satisfied with any item purchased from yiruizn and need a refund or exchange, please see our refund policy below.
Return Period
You can return items within 30 days of receiving them.
Return Requirements
Items must be in perfect condition, without damage or signs of use (e.g., no dents, scratches, or paint chips on wall vases), and be resaleable.
Customers must provide proof of purchase (order confirmation email or order number).
Items must be returned in their original packaging as received.
Return Shipping Costs
Customers are not responsible for returns or exchanges due to errors in shipping (e.g., wrong style/size) or product defects (e.g., cracks, damage, lack of shine, missing accessories, etc.).
For returns or exchanges due to personal reasons (e.g., dislike of the color, incorrect size), the customer is responsible for shipping costs.
Non-returnable items:
Items past the return period.
Items damaged (cracks, breaks, etc. caused by human error).
Items showing signs of use.
Customized items.
Customized items are non-refundable if returned due to personal reasons. However, if the item is unusable due to a manufacturing defect, a return and refund are possible.
Return Process:
Please contact our customer service team (service@yiruizn.com) to request a return.
Our team will review your request and respond within 1-2 business days.
If approved, we will provide a return address and return instructions.
Please return your item according to the return instructions provided by our team.
Refund Processing Time:
After receiving and confirming your return, we will process your refund within three business days. We will send you a refund confirmation email upon completion.
Refund Methods
Refunds will be returned to the original account used at checkout. The processing time depends on the bank's processing speed.
Product Defects
If your item arrives damaged or defective, please take photos and contact us. yiruizn will replace it free of charge. You can also choose a refund without any additional fees.
Exchanges
We do not offer direct exchanges. If you need an exchange, please contact our customer service team to initiate a return and then place a new order.
Order Cancellation
Orders can be cancelled within 24 hours of purchase, provided the order has not yet been processed. Once an order has been processed and shipped, it cannot be cancelled.
If you need to cancel your order, please contact our customer service team.
If you have any further questions regarding returns, refunds, or exchanges, please contact our customer service team: service@yiruizn.com.
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Why Choose Yiruizn?
We curate every wall art painting, wall vase, wall sticker, tabletop figurine, and decorative lamp with meticulous attention to detail—balancing practicality and fashionable aesthetics.
From minimalist to eclectic, we offer a rich variety of home decor options.
Yiruizn strives for your complete satisfaction. If you are not fully satisfied, please contact our customer service team, and we offer a 30-day return guarantee.
Choose Yiruizn, your trusted partner, to revitalize your space with our wall and desktop decorations.